Why was my card declined
Netbrite accepts Visa, MasterCard, Discover, American Express. Prepaid Visa and MasterCard debit cards are also accepted.
Invalid card number
If your card number is incorrect, a red warning will display. Check your card number for errors and try again.
A message saying Subscription Failed will appear when a charge is denied by the bank. This can happen for two reasons.
- Incorrect Information - If your expiration date or CVV code is incorrect, your bank will deny the charge. Correct the information and the issue should resolve.
- Transaction Declined - If your card number, expiration date, and CVV are all correct, then your bank is denying the charge for another reason. Contact your bank with the date and time you tried to make a charge to NETBRITE LLC. After resolving any issues with your bank, attempt the payment again.